Maintenance

The Maintenance work order line is 803.324.3060 Ext. 1 and is answered 24-hours a day.

During normal business hours, Monday, Tuesday, Wednesday, Thursday, and Friday 8:00 a.m. - 5:00 p.m. the calls are received and dispatched to a Maintenance Staff person.

After normal business hours and weekends, the calls are received by an answering service which then dispatches to the On-Call Maintenance person if the call is determined to be an emergency in accordance with RHHA's maintenance emergency list.

EMERGENCY

• Fire, Call 911
• Broken gas line or gas leak
• Loss of power
• Broken water lines
• Exposed electrical lines
• No heat (During winter season)
• Broken door locks or broken windows
• Major plumbing backups and/or conditions that might cause harm to the tenant and/or damage to property (includes overflowing toilet and other exposure to raw sewage)